CoreBI

The Irish Life & Permanent group is a leading provider of personal financial services in the Irish market. The group was formed from the merger of Irish Life plc and Irish Permanent plc in 1999. The group’s strategic focus is on Ireland and its successful economy, with the ambition to be the number one provider of personal financial services. Irish Life is Ireland’s largest life assurance company and the market leader in the provision of life, pension and investment products. Its products and services are distributed through a wide range of channels including bank branches, independent intermediaries and brokers, the Irish Life salesforce and directly to customers.

Number of Employees: Over 5,000

Core Modules in Place: CorePersonnel, CorePay, CoreTime, CorePension, CoreBank, Core Business Intelligence, CoreESS

Implementation Date of CoreBI: 2003

Challenge

Irish Life & Permanent is a large organisation with an extensive and varied workforce. While the organisation has been very successful, management realised the need to monitor and where possible improve the performance of their employees and their HR function as a whole.

Solution

Core provided Irish Life & Permanent with a state of the art Business Intelligence reporting tool, CoreBI, for CoreHR modules CorePersonnel, CorePay and CoreTime. Managers and supervisors can now report accurately on every aspect HR, from regular status reports to once off high level management reports. The CoreBI solution is part of the fully integrated CoreHR suite, and as such, allows managers and users to report not only on individual aspects of HR but to instantly combine information from CorePersonnel, CorePay and CoreTime into single meaningful reports.

Benefits

• Through the use of CoreBI, management at Irish Life & Permanent can now set realistic targets and monitor their progress throughout the cycle, identifying slips in schedule as soon as they happen and enabling corrective action to be taken immediately
• Irish Life & Permanent staff and management are delighted with the quick and simple way they can create real time and forecast reports. The facility to display reports graphically at the click of a button using graphs, diagrams or maps has proved very popular and effective in instantly displaying information for progress meetings etc
• CoreBI has allowed managers to set realistic targets for their staff and monitor how well they are meeting these standards. With the assistance of CoreBI managers at Irish Life & Permanent are instilling an ethos of improvement and helping the organisation as a whole to meet its strategic objectives

FÁS – The Training and Employment Authority, was established in January 1988 under the Labour Services Act to provide a range of services to the Labour Market in Ireland. FÁS is divided into 8 regions plus Head Office, comprising of 20 Training Services Units and 66 Employment Services Offices. There are currently approximately 2,400 employees in FÁS. The FÁS mission statement is "to increase the employability, skills and mobility of job seekers and employees to meet labour market needs, thereby promoting competitiveness and social inclusion".

Number of Employees: 2,400 approx. spread over 66 offices and 20 training centres nationwide

Core Modules in Place: CorePersonnel, CorePay, CoreTime, CorePension, CoreExpense, CoreESS, Core Business Intelligence, CoreDBA, CoreDR

Implementation Date of CoreBI: 2004

Challenge

With so many of the CoreHR suite of modules in place, FÁS had a wealth of HR information at their disposal. FÁS management realised that they were not fully taking advantage of the contribution that analysing this information could make to the organisation as a whole.

Solution

Core provided FÁS with Core Business Intelligence for CoreHR modules CorePersonnel, CorePay, CorePension and CoreExpense. Core have provided FÁS with Training & Employment Authority the ability to report on all aspects of HR, creating ad hoc queries and reports on HR costing, personnel, sources, vacancies and expenses.

Benefits

• The CoreBI solution has allowed FÁS to gain a comprehensive view of how the organisation is performing as a whole, and to monitor and analyse their most valuable asset their employees
• Managers and supervisors can now quickly and easily identify areas of concern or under performance and take instant corrective action. This ultimately leads to a better service being provided to FÁS clients
• Cost Saving: Management can locate areas of high payroll costs including overtime, absence and travel expenses and can determine the best course of action in reducing these costs where possible. Managers can test changes by modelling what if and forecast reports, guaranteeing that their actions will reduce payroll expenditure. Through this functionality FÁS have ensured that every cent they are spending is being used in the most effective way possible

Testimonial

"CoreBI is a very powerful reporting tool which has benefited not only the Human Resources Department but the organisation as a whole. The speed and flexibility of Core Business Intelligence has allowed us to develop and to deliver a wide range of reports and analysis in which data can be presented very simply or in a more complex format. All HR organisational reporting (staffing levels and profiles, staff movements, organisation structure, manpower planning and forecasts, salary administration, absence management) is managed by CoreBI. We have shared a range of CoreBI reports with our Managers throughout the organisation to assist them in the management of their own business areas. Other Sections within FÁS who use CoreHR (Payroll & Travel & Subsistence and Pensions) also get great rewards from using CoreBI."

Sinéad Thornton, FÁS

The Department of Justice & Equality is at the centre of the Criminal Justice System with responsibilities for the Garda Síochána, the Prisons and the Courts. The Department is also responsible for public policies in relation to crucial and sensitive issues such as national security, law enforcement in respect of all criminal activity, treatment of offenders, immigration and asylum seekers.

Core Modules in Place: CoreTime, CorePay, CorePension, Core Online Payslip, Core Business Intelligence, CoreDBA

Implementation Date of CorePay: 2003

Challenge

For this high profile Department, reporting on the underlying HR information was ineffectual and time consuming. In certain areas, particularly payroll, users and managers were finding that creating accurate reports was time consuming and often resulted in inaccurate or disjointed information being presented

Solution

Through the implementation of CoreBI managers can now run any number of regular and once off reports with minimal effort, and can rest assured that the information which is returned is accurate and completely up to date.

Benefits

• Department managers now have instant access to the exact information they want when they want it
• Information can be presented with as much or as little detail as is required with the facility to drill down to levels of greater detail
• The Department can rest assured that while users are presented with information in a user friendly manner, the security of critical applications such as Payroll is maintained. CoreBI extends the security inherent in CoreHR, so users are only granted access to the areas in CoreBI that their profile in CoreHR allows
• Reports can be published and shared between Department staff, cutting down on duplication of effort and saving valuable time

Testimonial

"'Since the introduction of CoreBI to the Department of Justice, Equality and Law Reform, Financial Shared Services Centre in Killarney a number of years ago, the reporting functions of the Payroll Sections have improved dramatically, allowing individual users build their own reports, specifically designed to meet the needs of our 30,000+ customers. The production of typical processes such as deduction payovers, journal vouchers, audit queries, rate changes, to name a few, have improved in that timely accurate processes are now in place to deal with everyday business needs. CoreBI has revolutionised the payroll process in the FSS (Financial Shared Services Centre)."

Michael, Kennealy, Dept. of Justice & Equality