Customer Success Story



Manual hours saved


Hours saved processing timesheets


Staff engagement

The Doctors Laboratory saves over 25,000 manual hours with CoreHR

The Doctors Laboratory (TDL) is a medically-led laboratory established in 1987.

It is the largest independent provider of clinical laboratory diagnostic services in the UK, providing customers with the laboratory information required for diagnosis and treatment of medical disorders.

TDL employs over 2,000 staff and have a very complex intercompany structure with 10 pay groups.

Our Workforce Management, Payroll, People Management and Talent modules were rolled out to the entire team – this included the introduction of our mobile app. Careful planning and methodical communications along with the consideration for training 150 company managers yielded a 98% engagement rate from staff with the system, within the first 3 weeks of launching to the organisation.

The digitisation of HR processes such as leave requests and paperless rostering has saved managers 4 hours a week. With 150 managers within the organisation, this equates to 25,000 hours saved in the first year.

Key Achievements with CoreHR

  • On budget, on time and quick
  • 98% engagement of staff who registered for the system in the first 3 weeks of launch
  • Managers and staff across the business have reported that our HR software makes a positive difference to their working day

“With the current state of the HR tech space,
CoreHR stood out as the outstanding candidate to deliver all the modules as a fully integrated package. This not only simplifies deployment, but is also more efficient to maintain.”

Matt Gibbins, TDL

Working in partnership with leading brands: from mid-size to enterprise

£30,000 cost saving in absence in less than 6 months
Payroll and pensions process reduced from a 2-3 day wait to instant approval
HR reporting time is now 24 times faster – reduced from 4hrs to 10 minutes

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CoreHR was acquired by The Access Group in March 2020. As part of this acquisition we will be integrating the product, teams and customers into The Access Group family and migrating our website over to in January 2021.

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